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Ekroop Sangha

Experience

Experience

Building my understanding of healthcare through patient-facing environments, crisis support, community involvement, leadership, administration, and service.

Experience

Areas of Experience

Healthcare & Clinical Exposure

Experience within healthcare environments involving patient interaction, hospital operations, safety, and professionalism.

Crisis Support

Developing skills in active listening, emotional support, risk assessment, and safety-focused communication.

Community Service

Supporting social connection, well-being, accessibility, and community engagement.

Leadership & Administration

Developing organizational, communication, scheduling, coordination, and operational skills.

Along the way

Timeline

  1. William Osler Health System

    Hospital Volunteer

    Supporting hospital operations and patient-facing environments while gaining exposure to healthcare delivery, patient experience, safety protocols, professionalism, and interdisciplinary care.

  2. Kids Help Phone

    Crisis Responder

    Providing confidential support to individuals experiencing emotional distress or crisis through active listening, collaborative problem-solving, risk assessment, and safety-focused communication. The role has strengthened my ability to communicate calmly, listen without judgement, assess complex situations, and support individuals while respecting their autonomy.

  3. Canadian Red Cross

    Friendly Calls Volunteer

    Supporting community members through regular conversation, social connection, and meaningful outreach. This experience has reinforced the importance of social connection and the role that community support can play in overall well-being.

  4. Nachdi Jawani

    Administrator

    Supporting studio operations through scheduling, registration, parent and student communication, payment tracking, event coordination, and administrative organization.

What These Experiences Have Taught Me

Although these roles are very different, they have taught me many of the same lessons.

Communication matters. Reliability matters. Small interactions can significantly influence how supported someone feels.

Whether helping someone navigate a difficult moment, interacting with patients and families, organizing a community program, or working as part of a team, I have learned the importance of listening carefully, remaining composed, adapting to different situations, and treating people with respect.